Questions before you send?

Pickfa booking begins on WhatsApp. These answers cover what we need before a delivery is confirmed.

A few details before your parcel goes.

YOUR QUESTIONA CLEAR ANSWER

Do I need to install an app? +

No. Book on WhatsApp, confirm your quote, and get your parcel delivered. There’s no customer app to download.

How is the price confirmed? +

Your quote is shown in WhatsApp before you book. Check the delivery fee and pickup estimate, then confirm to continue.

Can I share a landmark or map pin? +

Yes. A landmark, map pin, or both can help with pickup and drop-off. Please also share a working contact for each handover.

What can I send? +

Send ordinary parcels, customer orders, or documents. Include the item description and any special handling details when you book.

Can I pay by cash or MoMo? +

Your booking shows the available payment options and who is paying. Check those details along with your quote before confirming.